Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 21.0.0.242 Flash Player (Linux) Version 11.2.202.621

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Clicking on both the links you posted did the same thing as I did manually earlier but I still got the message that Flash Player was needed. I did find Shockwave Flash installed in the Plugin section, version 21.0.0.182. It was noted that it should be updated. When i clicked on Update Now I was taken to a page to check plugins and was told to install the latest version but Firefox still tells me that Shockwave should be updated. I changed the option to Ask to Activate and I can play the widget but I'm afraid that I still have an unstable version installed.

Use this to remove the older version. Then the links above to load the current.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Do you see the Shockwave Flash plugin listed on the about:plugins page?

You can open "about:" pages via the location/address bar

• "about:" is a protocol to access special pages

Your system details list doesn't show the Shockwave Flash plugin as installed and enabled.

• Firefox/Tools > Add-ons > Plugins

You can find links of the latest Shockwave Flash player for Firefox on this page:

• http://www.adobe.com/special/products/flashplayer/fp_distribution3.html

You can verify on the Adobe Flash Players Test Page that the Flash plugin is working and which version you have.

• http://www.adobe.com/software/flash/about/

Try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

See Re-initializing the plugins database:

• https://support.mozilla.org/kb/troubleshoot-issues-with-plugins-fix-problems

You can use this button to go to the current Firefox profile folder:

• Help > Troubleshooting Information > Profile Directory:
  Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder
• http://kb.mozillazine.org/Profile_folder_-_Firefox