Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Subject etc of Inbox emails appear in upper window, Content has disappeared from lower window. How do I recover?

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 christ1

acollins
acollins
more options

I am using windows 7 with Thunderbird. I am using a standard screen layout where email subject etc is displayed in upper window and email content in the lower window. This morning when I logged in the content of all my emails received yesterday has disappeared. I have just received a confirmation email of my registration here, which is showing OK. Presumably a link to a storage fodler has corrupted. any advice on how to restore these files would be helpful Alan C

I am using windows 7 with Thunderbird. I am using a standard screen layout where email subject etc is displayed in upper window and email content in the lower window. This morning when I logged in the content of all my emails received yesterday has disappeared. I have just received a confirmation email of my registration here, which is showing OK. Presumably a link to a storage fodler has corrupted. any advice on how to restore these files would be helpful Alan C

被選擇的解決方法

It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

christ1
christ1
  • Top 25 Contributor
more options

選擇的解決方法

It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird