搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Google Maps comes up black didn't do that before now what?

  • 2 回覆
  • 2 有這個問題
  • 40 次檢視
  • 最近回覆由 Caphilly

more options

Trying to get directions via google maps on my PC. The map comes up a solid black. Didn't do that before, but today it has. Did something change while I was asleep? Have no idea what to do (I'm not a techie). Can anyone help?

Trying to get directions via google maps on my PC. The map comes up a solid black. Didn't do that before, but today it has. Did something change while I was asleep? Have no idea what to do (I'm not a techie). Can anyone help?

被選擇的解決方法

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver - this should be the right update for your system: https://support.amd.com/en-us/download/desktop?os=Windows+10+-+64

or in case this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver - this should be the right update for your system: https://support.amd.com/en-us/download/desktop?os=Windows+10+-+64

or in case this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

more options

Thank you Philipp - updating the driver did the trick!!!! Appreciate the quick response!