搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I keep getting interupted by a full page pop up saying I requested a firefox update (I didn't ) and that I shoiuld check to download now...is this legit?

  • 1 回覆
  • 2 有這個問題
  • 6 次檢視
  • 最近回覆由 philipp

more options

I keep getting interupted by a full page pop up saying I requested a firefox update (that I didn't request) and won't go away. Firefox does automatic updates so why am I seeing this? Is it legitimate?

I keep getting interupted by a full page pop up saying I requested a firefox update (that I didn't request) and won't go away. Firefox does automatic updates so why am I seeing this? Is it legitimate?

所有回覆 (1)

more options

hi, unfortunately this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff! only download firefox from its official location at mozilla.org - in addition updates are handled automatically by firefox so you don't have to download anything (you can initiate a check for updates in the firefox menu ≡ > help ? > about firefox).

in case this is caused by rogue advertisements on legitimate websites, you could install an adblocking extension in firefox: https://addons.mozilla.org/firefox/addon/ublock-origin/

you might also want to run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner & kaspersky security scan in order to make sure that there isn't already some sort of malware active on your system that triggers these false alerts.

Troubleshoot Firefox issues caused by malware