搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

select profile

  • 8 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 christ1

more options

Hi,

I am totally new here, so please bear with me.

I installed a new network card in my desktop pc, and when starting Thunderbird my emails were all gone!

I still have my old profile and I know where it is: C:\Users\Arnold\AppData\Roaming\Thunderbird\Profiles\a6mpa2ma.default

I checked profile.ini and the profile listed is correct.

How do I get Thunderbird to find my profile again?

Hi, I am totally new here, so please bear with me. I installed a new network card in my desktop pc, and when starting Thunderbird my emails were all gone! I still have my old profile and I know where it is: C:\Users\Arnold\AppData\Roaming\Thunderbird\Profiles\a6mpa2ma.default I checked profile.ini and the profile listed is correct. How do I get Thunderbird to find my profile again?

所有回覆 (8)

more options

Contents of profiles.ini

[General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=Profiles/a6mpa2ma.default Default=1

more options

I can't see how replacing the NIC can impact your Thunderbird profile.

What profile is Thunderbird using?

At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information > Profile Folder > Open Folder.

This will open your currently used profile folder in Windows Explorer.

What is the full path to your profile, including the profile name?

more options

Hi,

Thanks for your response!

When clicking Menu, then Help, I am redirected here: https://support.mozilla.org/en-US/products/thunderbird

This is the profile path, and the profile I am using: C:\Users\Arnold\AppData\Roaming\Thunderbird\Profiles\a6mpa2ma.default

I managed to solve things manually, moving folders around, but it still looks weird:

e.g. C:\Users\Arnold\AppData\Roaming\Thunderbird\Profiles\a6mpa2ma.default\Mail now has 4 folders: Local Folders Local Folders-2 pop.gmail.com pop.gmail-2.com

Before my mail was stored in Local Folders, now it is stored in pop.gmail-2.com

Local Folders still contains my old mailbox, but I can not access it (in Thunderbird), pop.gmail.com has some files in it, but appears empty.

I don't know how to resolve this.

由 Arnold59 於 修改

more options
When clicking Menu, then Help, I am redirected here:

You're supposed to hover over help and open the drop-down menu.

I managed to solve things manually, moving folders around,

Please explain what you did.

more options

Yes, indeed. I found it. I use now the correct profile, but seem to have two accounts there: see attachment.

I resolved the folder issues by manually moving folders from the old location (Local Folders) to the new location (pop.gmail-2.com). Then started Thunderbird, and there I could move my emails back to the correct folders.

Howcome I have two accounts? I use only one email address.

more options

From your screenshot there is only one (Gmail) account. Why you do have a pop.gmail.com and a pop.gmail-2.com folder, I have no idea. Perhaps it's been something you did, or may be anti-virus software did play a role.

more options

No, this started since my mailbox messed up. I have both folders (Local Folders and gmail) twice now.

Is there any way this can be corrected?

more options

Local Folders is always there. http://kb.mozillazine.org/Local_Folders