Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

browser does not recognize password and confirm new sign in links don't work and bookmarks not retained WHAT'S WRONG?

  • 1 回覆
  • 2 有這個問題
  • 2 次檢視
  • 最近回覆由 Scribe

LennettaPeterson
LennettaPeterson
more options

I have a brand new Dell with Windows 10 OS Dell Computer Purchased & registered 8/11/2016 Service Tag # 40J9D82 Intel Core i3-5015U CPU@2.10GHz 2.10 GHz 4 GB RAM 64 bit-OS x64-based processor NO pen or touch display Full Computer Name: DESKTOP-711H 80442-45201-AAOEM

Bookmarks disappear after they are added or they just are not added. I made 6 folders but they do not retain all the bookmarks I've added. Is there a limited number of bookmarked sites/folders allowed?

Tried to establish Sync. The email comes to my Gmail box but BOTH the button/link AND the hugely long http:// link have errors. The message says they are missing a letter/character. I replied to each email I received and pasted in the error message. Over and over, time after time, same result. The links need to be repaired. Is Sync actually available?

Finally, the Firefox log in form does not recognize my password. When I tried to change it, it sent the same email with the same broken links that was sent for all my attempts to establish Sync.

I have a brand new Dell with Windows 10 OS Dell Computer Purchased & registered 8/11/2016 Service Tag # 40J9D82 Intel Core i3-5015U CPU@2.10GHz 2.10 GHz 4 GB RAM 64 bit-OS x64-based processor NO pen or touch display Full Computer Name: DESKTOP-711H 80442-45201-AAOEM Bookmarks disappear after they are added or they just are not added. I made 6 folders but they do not retain all the bookmarks I've added. Is there a limited number of bookmarked sites/folders allowed? Tried to establish Sync. The email comes to my Gmail box but BOTH the button/link AND the hugely long http:// link have errors. The message says they are missing a letter/character. I replied to each email I received and pasted in the error message. Over and over, time after time, same result. The links need to be repaired. Is Sync actually available? Finally, the Firefox log in form does not recognize my password. When I tried to change it, it sent the same email with the same broken links that was sent for all my attempts to establish Sync.

所有回覆 (1)

Scribe
Scribe
more options

Hi, as this is a new PC, I assume you had to download Firefox. Did you download from mozilla.org ? Because from other download sites it may come with unwanted junk or bugs.

If you downloaded from anywhere other than mozilla.org, I suggest you uninstall it and start again

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!