Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird can't send attachments

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 Loomo

more options

I am running TB 45.3.0 and I don't know when this problem might have started as I haven't sent any emails with attachments for some time. All other emails send ok. and the error message I receive is "Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.blueyonder.co.uk for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again." Settings for SMTP are correct according to Virgin Media.

I am running TB 45.3.0 and I don't know when this problem might have started as I haven't sent any emails with attachments for some time. All other emails send ok. and the error message I receive is "Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.blueyonder.co.uk for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again." Settings for SMTP are correct according to Virgin Media.

被選擇的解決方法

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
more options

Thanks for your help but I think that I have traced my problem to some corrupted and some missing system files.