搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

my screen turns black while using web browser. What causes this?

  • 1 回覆
  • 2 有這個問題
  • 4 次檢視
  • 最近回覆由 FredMcD

more options

my screen turns black while using web browser. I followed the advice to download adobe flash for firefox, but my screen continues to go black.

my screen turns black while using web browser. I followed the advice to download adobe flash for firefox, but my screen continues to go black.

所有回覆 (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration