搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox won't show any pages, or options. have to about:support refresh every time

  • 4 回覆
  • 8 有這個問題
  • 2 次檢視
  • 最近回覆由 jhenneike

more options

After update to Firefox 50, I cannot access any sites or open Firefox->options when starting firefox. Have to perform a 'refresh' by going to 'about:support' and clicking refresh. Then it works, but only for that session.

After update to Firefox 50, I cannot access any sites or open Firefox->options when starting firefox. Have to perform a 'refresh' by going to 'about:support' and clicking refresh. Then it works, but only for that session.

被選擇的解決方法

hi jhenneike, can you please try the following and see if that works: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false.

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

more options

選擇的解決方法

hi jhenneike, can you please try the following and see if that works: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false.

more options

Thank you philipp. My firefox now loads normally again. Is this a new default setting? or what could have triggered this? I ask because I have several users at my company that have this same behavior, but no everyone is affected...

more options

this is the setting that controls the new multiprocess-architecture in firefox ("e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/ in firefox 50, e10s was enabled for more users on firefox release (everyone with compatible addons), so that's probably the reason why you started seeing it after the last update...

could you point your it department to chime in at bug https://bugzilla.mozilla.org/show_bug.cgi?id=1319055 which was filed just today as well...

more options

I will pass the request on to our IT folks.

Thanks again.