搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Emails have disappeared from my inbox, and folders have disappeared

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 Matt

more options

Early in December 2016, all my emails in the inbox that had been received in November 2016 were somehow moved to the deleted folder. A similar thing happened in January 2017 with the emails from December 2016. At the same time some folders have disappeared totally. I still have emails in my inbox from before November 2016. Any ideas as to why??

Early in December 2016, all my emails in the inbox that had been received in November 2016 were somehow moved to the deleted folder. A similar thing happened in January 2017 with the emails from December 2016. At the same time some folders have disappeared totally. I still have emails in my inbox from before November 2016. Any ideas as to why??

所有回覆 (1)

more options

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?