搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Disable incorrect "you may need to install Media Feature Pack" pop-up

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 rptb1

more options

Whenever I play videos from BBC iPlayer, Mozilla pops up a prompt saying "To improve video quality, you may need to install Microsoft's Media Feature Pack." I have to press a button to remove this message from the full-screen video display.

It is already installed.

How do I permanently disable this pop-up?

I suspect this may be a bug because I am running a "N" or "KN" version of Windows 10.

Whenever I play videos from BBC iPlayer, Mozilla pops up a prompt saying "To improve video quality, you may need to install Microsoft's Media Feature Pack." I have to press a button to remove this message from the full-screen video display. It is already installed. How do I permanently disable this pop-up? I suspect this may be a bug because I am running a "N" or "KN" version of Windows 10.

被選擇的解決方法

hi, please note that after each major windows milestone (like the creator's update) you'll have to re-download the media feature pack for the new version: https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017

從原來的回覆中察看解決方案 👍 4

所有回覆 (2)

more options

選擇的解決方法

hi, please note that after each major windows milestone (like the creator's update) you'll have to re-download the media feature pack for the new version: https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017

more options

philipp said

hi, please note that after each major windows milestone (like the creator's update) you'll have to re-download the media feature pack for the new version: https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017

Thank you, that fixed it. I'll have to watch for these updates in future.