Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

On Jun 7 email insisted on seeting up new account and contacts were blank. Response was to tell it where profile was. Instructions did not work.

more options

The answer posted on the Forum did not work. I found the profiles. I could not get the profile manager to fun in a Dos window or from the command prompt. Any of the other commands did no run. Most of the instructions I did not understand. Robert >Mozilla Support > > >On Jun 07/17, on trying to open, Thunderbird offered to set up a new >email account. I already have an account and do not want another >one. I can't proceed. > > > >[] > >Airmail Jun 11, 2017, 12:43:32 PM

The answer posted on the Forum did not work. I found the profiles. I could not get the profile manager to fun in a Dos window or from the command prompt. Any of the other commands did no run. Most of the instructions I did not understand. Robert >Mozilla Support > > >On Jun 07/17, on trying to open, Thunderbird offered to set up a new >email account. I already have an account and do not want another >one. I can't proceed. > > > >[] > >Airmail Jun 11, 2017, 12:43:32 PM

所有回覆 (1)

more options

CCleaner broke your Thunderbird profile. Here is a discussion on their forum. Check with them for a solution. https://forum.piriform.com/index.php?showtopic=48428#entry284145