搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

FireFox window goes black after Windows 10 update

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 Shadow110

more options

After windows 10 updates (KB4025342) & (KB4022405) my firefox browser just goes all black after a few minutes of browsing. The window tab at the top is still there and I can see mu cursor but the rest of the screen is black and unresponsive. I can x out of the window and reopen firefox but this happens after about every 5 - 10 minutes of browsing regular web pages.

After windows 10 updates (KB4025342) & (KB4022405) my firefox browser just goes all black after a few minutes of browsing. The window tab at the top is still there and I can see mu cursor but the rest of the screen is black and unresponsive. I can x out of the window and reopen firefox but this happens after about every 5 - 10 minutes of browsing regular web pages.

被選擇的解決方法

By the looks of your Video Drivers info supplied it seems that there is a mix of proper drivers and MS drivers. Please Update your Video drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

As Microsoft will replace drivers again and other drivers also you can check this out : https://www.howtogeek.com/263851/how-to-prevent-windows-from-automatically-updating-specific-drivers/

Please let us know if this solved your issue or if need further assistance.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

By the looks of your Video Drivers info supplied it seems that there is a mix of proper drivers and MS drivers. Please Update your Video drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

As Microsoft will replace drivers again and other drivers also you can check this out : https://www.howtogeek.com/263851/how-to-prevent-windows-from-automatically-updating-specific-drivers/

Please let us know if this solved your issue or if need further assistance.