Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Thunderbird email hangs up, doesn't download, even after uninstalling and re-installing.

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Wayne Mery

ziwolff
ziwolff
more options

At start this morning, formerly functioning Thunderbird 52.2.1 hangs up with spinning green wheel on In-box. I can see old messages, write new ones, but it doesn't download new email. Activity seems to be hung up on "indexing messages" and I get this (unreadable to me) on Error Console: Component returned failure code: 0x80550005 [nsIMsgFolder.updateFolder] dbViewWrapper.js:93 FolderNotificationHelper_notifyOnLoad resource://gre/modules/dbViewWrapper.js:93:7 DBViewWrapper_open resource://gre/modules/dbViewWrapper.js:796:7 FolderDisplayWidget_show chrome://messenger/content/folderDisplay.js:803:9 FolderPaneSelectionChange chrome://messenger/content/commandglue.js:352:3 onselect chrome://messenger/content/messenger.xul:1:1 ftv_selectFolder chrome://messenger/content/folderPane.js:555:5 mailTabType.modes.folder.restoreTab chrome://messenger/content/mailTabs.js:218:15 restoreTab chrome://messenger/content/tabmail.xml:992:11 restoreTabs chrome://messenger/content/tabmail.xml:1016:18 atStartupRestoreTabs chrome://messenger/content/msgMail3PaneWindow.js:773:5 loadStartFolder chrome://messenger/content/msgMail3PaneWindow.js:868:23

At start this morning, formerly functioning Thunderbird 52.2.1 hangs up with spinning green wheel on In-box. I can see old messages, write new ones, but it doesn't download new email. Activity seems to be hung up on "indexing messages" and I get this (unreadable to me) on Error Console: Component returned failure code: 0x80550005 [nsIMsgFolder.updateFolder] dbViewWrapper.js:93 FolderNotificationHelper_notifyOnLoad resource://gre/modules/dbViewWrapper.js:93:7 DBViewWrapper_open resource://gre/modules/dbViewWrapper.js:796:7 FolderDisplayWidget_show chrome://messenger/content/folderDisplay.js:803:9 FolderPaneSelectionChange chrome://messenger/content/commandglue.js:352:3 onselect chrome://messenger/content/messenger.xul:1:1 ftv_selectFolder chrome://messenger/content/folderPane.js:555:5 mailTabType.modes.folder.restoreTab chrome://messenger/content/mailTabs.js:218:15 restoreTab chrome://messenger/content/tabmail.xml:992:11 restoreTabs chrome://messenger/content/tabmail.xml:1016:18 atStartupRestoreTabs chrome://messenger/content/msgMail3PaneWindow.js:773:5 loadStartFolder chrome://messenger/content/msgMail3PaneWindow.js:868:23

所有回覆 (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please start *Windows'* safe mode, with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

ziwolff
ziwolff 提出問題者
more options

I tried that. Didn't work. And then -- without being in safe or turning off computer -- the problem simply resolved itself. Go figure. And thanks.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Very strange, but it can happen. Thanks for the update.