搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why is my already installed FF v54.0.1 not asking to upgarde to v55.0.1 when using the FF 'About'-window?

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 Tonnes

more options

From several internet sites I learned that FF v55.0.1 is out for some days already. Normally I use the '?' -> 'About' way-of-working to get my FF updated, but currently I only see in the 'About' window that v54.0.1 (64 bits) is the one which is installed and there's a remark 'Firefox is up-to-date'.

Like to know why the update functionality which normally works fine, is currently not able to detect the v55.0.1 for installment.

I tried to add troubleshoot information as requested and clicked on 'Automatically add' (https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi), but this revealed in a message like 'We're sorry, but we could not find what you where looking for'. So, I've 2 errors here.

Adding manually the troubleshoot info was possible, however, see attachment

From several internet sites I learned that FF v55.0.1 is out for some days already. Normally I use the '?' -> 'About' way-of-working to get my FF updated, but currently I only see in the 'About' window that v54.0.1 (64 bits) is the one which is installed and there's a remark 'Firefox is up-to-date'. Like to know why the update functionality which normally works fine, is currently not able to detect the v55.0.1 for installment. I tried to add troubleshoot information as requested and clicked on 'Automatically add' (https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi), but this revealed in a message like 'We're sorry, but we could not find what you where looking for'. So, I've 2 errors here. Adding manually the troubleshoot info was possible, however, see attachment

被選擇的解決方法

Despite 55.0.1 being available, the automatic update is stil throttled, also see this question. I would suggest to wait a bit and not force updating by installing 55 from the website at this point.

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

more options

選擇的解決方法

Despite 55.0.1 being available, the automatic update is stil throttled, also see this question. I would suggest to wait a bit and not force updating by installing 55 from the website at this point.