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cannot send mail ask for pasword then does not work

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  • 1 有這個問題
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  • 最近回覆由 risana

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when i try to send an e-mail get asked for new password enter my actual password and it does not accept cannot get round this but i am receiving mails also i am using a new machine

when i try to send an e-mail get asked for new password enter my actual password and it does not accept cannot get round this but i am receiving mails also i am using a new machine

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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
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cannot get via hep to troubleshoot