Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

tiles have completely gone since firefox updated..now it's permanently blank

  • 3 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 JohnTucker

more options

I installed a new os firefox installed and then updated to the latest version 56.0

web pages have to be refreshed to display properly (pic 1) newtab tiles are completely gone.. this is really frustrating.

apart from my issue I really can't understand why the option under "options" in newtab, doesn't give you the chance to enter custom urls for this....

anyways, my tiles are gone and I cannot seem to get them back. help please, thanks

I installed a new os firefox installed and then updated to the latest version 56.0 web pages have to be refreshed to display properly (pic 1) newtab tiles are completely gone.. this is really frustrating. apart from my issue I really can't understand why the option under "options" in newtab, doesn't give you the chance to enter custom urls for this.... anyways, my tiles are gone and I cannot seem to get them back. help please, thanks
附加的畫面擷圖

被選擇的解決方法

I didn't transfer anything over... just wiped all traces of firefox from my pc, then after the above suggestion worked, I simply logged in. thanks

cor-el said

Try to create a new profile to test if your current profile is causing the problem. If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

Try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

thanks for your suggestion, i've done that and as you can see from the image, it's working, when creating a new profile.

more options

選擇的解決方法

I didn't transfer anything over... just wiped all traces of firefox from my pc, then after the above suggestion worked, I simply logged in. thanks

cor-el said

Try to create a new profile to test if your current profile is causing the problem. If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

由 JohnTucker 於 修改