Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

cant download attachments in hotmail/outlook

  • 1 回覆
  • 3 有這個問題
  • 8 次檢視
  • 最近回覆由 Shadow110

hassanmo
hassanmo
more options

Hello, I am no longer able to download attachments from hotmail/outlook. This occurs on my MAC as well as my PC. I did a refresh of Firefox and it fixed another problem ( I couldnt view attachments in the preview pane but now I can) but I still cant directly download files. I now have to download through the preview pane. Everything works if I use IE. Ive searched for hours looking for a fix, none yet. My firefox is fully updated and I cleared my cache. Thank you for your help.

Hello, I am no longer able to download attachments from hotmail/outlook. This occurs on my MAC as well as my PC. I did a refresh of Firefox and it fixed another problem ( I couldnt view attachments in the preview pane but now I can) but I still cant directly download files. I now have to download through the preview pane. Everything works if I use IE. Ive searched for hours looking for a fix, none yet. My firefox is fully updated and I cleared my cache. Thank you for your help.

所有回覆 (1)

Shadow110
Shadow110
more options

Please consider turning on send info to Mozilla before posting a question. This helps us help you.

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall using the Full Version Installer Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.