搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Quantum 57.0 has deleted all my stored site passwords, how do I get them back?

  • 3 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

Running Windows 7 Home Premium version 6.1 service pack 1, following the automatic installation of Quantum 57.0, my normal bookmarked sites requiring logins no longer connect. A check of the 'saved passwords' show all my previously stored site logins and passwords have disappeared. How do I recover them?

Running Windows 7 Home Premium version 6.1 service pack 1, following the automatic installation of Quantum 57.0, my normal bookmarked sites requiring logins no longer connect. A check of the 'saved passwords' show all my previously stored site logins and passwords have disappeared. How do I recover them?

所有回覆 (3)

more options

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.


Were you using any password add-ons?

more options

Thank you for this but the horse has bolted, and site specific passwords have not been held separately, we trusted Firefox to remember them for us over many updates.

Where can I find the file which holds the information, or has the update deleted it completely?

more options