搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Suddenly one or more of my reply emails was not received, nor did I receive theirs.

  • 5 回覆
  • 1 有這個問題
  • 77 次檢視
  • 最近回覆由 JBean

more options

I have sent and received emails from this person before, and as a matter of fact, we were in the middle of a conversation. I sent a reply and it was not received. Also I was told she sent one to me, and I didn't get that one. No error message on either side. Both of those emails had attachments.

I have sent and received emails from this person before, and as a matter of fact, we were in the middle of a conversation. I sent a reply and it was not received. Also I was told she sent one to me, and I didn't get that one. No error message on either side. Both of those emails had attachments.

被選擇的解決方法

Both of those emails had attachments.

May be worth checking your anti-virus software for any quarantined items.

從原來的回覆中察看解決方案 👍 0

所有回覆 (5)

more options

Check your spam folder. If this is a POP account also login to your account via webmail and check the spam folder on the server.

由 christ1 於 修改

more options

christ1 said

Check your spam folder. If this is a POP account also login to your account via webmail and check the spam folder on the server.
more options

Thanks, but it wasn't in my spam or my webmail. I had checked both asking for help. I do appreciate your taking the time to give me ideas. Still not solved, though. Thank you so much for trying! I have an IMAP account though, if that makes any difference.

more options

選擇的解決方法

Both of those emails had attachments.

May be worth checking your anti-virus software for any quarantined items.

more options

Thank you, I will do that. Appreciate your time and effort and help!