搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

new message always contains the text of an old thread of 3 messages

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 DadTheLad

more options

When I select new message the body of the message always contains the text of an old thread of 3 messages. I have completely deleted these 3 messages but they persist in showing up in the body of any new message.

When I select new message the body of the message always contains the text of an old thread of 3 messages. I have completely deleted these 3 messages but they persist in showing up in the body of any new message.

所有回覆 (3)

more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

more options

Hi Matt, many thanks for the quick response. I tried your suggestions but the problem persists. When I try to write a new message the new message window appears but in the body of the message, where I should be writing, it is filled with a thread of 3 previous messages. I have deleted these messages and emptied the trash folder. Still, on trying to write a new message, or reply to an incoming message, these defiant messages come back to fill the body of the message window. Where are they coming from? It's driving me crazy!

more options

Hi Matt, the problem has inexplicably disappeared. No idea why, it's just gone. thanks again for your response. Steve.