Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

1. Click the menu button , choose History, and then "Clear Recent History...".
2. Under "Time range to clear", select "Everything".
3. Now, click the arrow next to Details to toggle the Details list active.
4. From the details list, check Cache and Cookies and uncheck everything else.
5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Thanks for your reply. At first it seemed like it didn't work but I tried starting FF in safe mode and it worked. I couldn't remember if I had restarted FF after clearing history/cookies/cache. I went back to regular mode and it seems to be working now. Thanks very much for your help.

Try this add-on: https://addons.mozilla.org/en-US/firefox/addon/twitter-app/

Ah no - it works in regular mode but not in Private Window. Grrr! I'll try the add-on.

Oh! I know why -- in Private Browsing, tracking protection is on by default, turn it off on the page to see these replies.

Mark as solution if this solved your problem.

No - the Twitter app is not what I am looking for. I don't want to follow anyone on twitter. I just want to see if someone posts a tweet in the comments section in discus. I don't understand why it would work in regular mode but not in Private Window.

Sorry - I didn't see your latest reply before I posted the one above. Let me try that.

in Private Browsing, tracking protection is on by default, turn it off on the private browsing window introductory page to see those replies (it's a toggle) I've attached an image if you can't find it.

Mark as solution if this solved your problem

TaDa!! Thanks very much for your help.