搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why after the newest update my Firefox stopped runnning?

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Mkll

more options

After the newest update my Firefox stopped working. It doesn't even open the more I try. So, I decided to uninstall and reinstall, several times, from the Mozilla Site but with the same result: nothing happens. In despear I even run a windows troubleshooting and, at the end, the result was "incompatible with Win10"...

After the newest update my Firefox stopped working. It doesn't even open the more I try. So, I decided to uninstall and reinstall, several times, from the Mozilla Site but with the same result: nothing happens. In despear I even run a windows troubleshooting and, at the end, the result was "incompatible with Win10"...

所有回覆 (1)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!