A message was sent to you that was returned to the sender. Mailbox too full. What the heck is this about!
A message was sent to you that was returned to the sender(bounced) because it would have caused your mailbox quota to be exceeded.
The following is the reason that the message was over quota:
Quota Type: bytes in the mailbox
Quota Available: 0.2KB
Total Quota: 55000.0KB
The following is the information on the message that was bounced:
Sender: "HP.com" <HP@us.shopping.hp.com> Subject: Sharon, these savings won't last the weekend Size: 44134 Message ID: b23ea4f0-fd4c-11e7-b427-63a09e55f0f0 Date: Fri Jan 19 13:12:30 2018
Reply-To: "HP Message Receipt - Consumer" <reply-fe8f1574766402747c-684_HTML-125857464-1339402-676@americas.links.hp.com>
The message was bounced from the following folder:
INBOX
To fix this problem, delete some messages from your mailbox, and contact the sender to resend the message.
If the size of the message is too big, contact the sender to reduce the size of the message and resend the message.
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I need an alternate email program if this one can't work right!
The message came from your providers server. Ask them. It has to make it through your providers server before it gets to Thunderbird. But feel free to use any email client you like. FYI: I would act the same way in this instance.
Sharon106 said
I need an alternate email program if this one can't work right!
Lets see, you are using IMAP mail and all your mail is syncronised to the mail server. Your mail provider gives you 5.5mb of storage for your mail on their server.
They have not notified you that your mailbox on their server is full and you need to delete mail to make space available on their server.
You can change mail programs all you like. Given the problem is not with your mail program it will change nothing.
You could start a process of moving mail from your mail account to Thunderbird local folders, as this is local not server storage, the space on the server will be freed, the downside is the mail will only be available on Thunderbird.