搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 3 回覆
  • 2 有這個問題
  • 12 次檢視
  • 最近回覆由 jim.sajdak

more options

Firefox started crashing this afternoon and has continuously done so. Has opened up a couple of times but with no address and when I put in address, nothing happens. Have uninstalled and reinstalled several times but still not working.

Firefox started crashing this afternoon and has continuously done so. Has opened up a couple of times but with no address and when I put in address, nothing happens. Have uninstalled and reinstalled several times but still not working.

所有回覆 (3)

more options

So are their Addon or adblocker installed? And what A/v are you using? And what was the last working FF version before this started happening.

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports "on the "Help -> Troubleshooting Information" (about:support) page".

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

If a line on the about:crashes page doesn't start with "bp-" then click the line to submit the report and the link will be updated and gets a "bp-" prefix if the report is submitted successfully.

  • please do not add the "bp-" prefix yourself

See also:

If you can't start Firefox, see:

more options

restarted my computer and firefox opened...hopefully the issue is resolved!