搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My Fosfire account did not sync correctly, what do I do?

more options

I attempted to sync my Foxfire to my mobile phone as directed by program. I received an email "New sign-in to Firefox. Firefox Mobile on Android 7, Etowah, NC, United States (estimated), 1:54:54 PM (EDT) Monday, Mar 19, 2018, This is an automated email, If you did not authorize this action then please chang your password. For more information plese visit Mozilla Support."

two items: First I am near Etowah, TN not Etowah, NC. Second: when I tried to log in, my user name (email address) and pass word did not work. And when I indicated I did not have password and asked for confirming email, I did not receave one.

This has been frustrating. Have I been hacked, and what do I need to do?

Thanks in advance

I attempted to sync my Foxfire to my mobile phone as directed by program. I received an email "New sign-in to Firefox. Firefox Mobile on Android 7, Etowah, NC, United States (estimated), 1:54:54 PM (EDT) Monday, Mar 19, 2018, This is an automated email, If you did not authorize this action then please chang your password. For more information plese visit Mozilla Support." two items: First I am near Etowah, TN not Etowah, NC. Second: when I tried to log in, my user name (email address) and pass word did not work. And when I indicated I did not have password and asked for confirming email, I did not receave one. This has been frustrating. Have I been hacked, and what do I need to do? Thanks in advance

所有回覆 (1)

more options

Mountian said

I attempted to sync my Foxfire to my mobile phone as directed by program....
First I am near Etowah, TN not Etowah, NC.

Were you connecting on the mobile network or on your home network? You definitely could get different results because that location was guessed based on information provided by that particular service provider.

To see the kind of location data associated with the IP address of different services, you can use a site like the following:

https://www.iplocation.net/

Second: when I tried to log in, my user name (email address) and pass word did not work. And when I indicated I did not have password and asked for confirming email, I did not receave one.

Is your Windows 10 Firefox already set up with your Firefox Account and Sync connected? If not, before connecting your mobile, start with your Windows Firefox. See: How do I set up Sync on my computer?