I keep trying to get rid of Encrypt as a search tool, removing it, and it keeps coming back
I keep trying to get rid of Encrypt as a search tool in preferences, removing it, and it keeps coming back
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Hi,
Your system details show that Search Encrypt is installed as an extension.
Go to the Firefox menu (≡) => Add-ons => Extensions Remove Search Encrypt and look for any other unfamiliar or suspicious looking extensions.
When you find any : remove them.
Do the same here : for Windows => Control Panel for Mac and Linux => System Preferences
However : most malware will be 'hiding' somewhere , so let's run malware scans (even though you already have run some) :
Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.
Also see : https://www.2-spyware.com/remove-search-encrypt.html
Especially for Mac : https://www.malwarebytes.com/mac/
I hope that helps to get rid of the nuisance .....