Firefox on touchscreen/mouse devices such as Surface Pros do not allow buttons to click
I am building a website using the Joomla CMS, and I installed a filtering extension.
The categories in this filter are buttons which cannot be clicked on when users use Firefox on their Surface Pros, or any devices that use both touch screen and mouse compatible.
I have searched the web and a suggestion was made by the extension developer to adjust the config settings in Firefox: autodetect touch devices: "Double-click the dom.w3c_touch_events.enabled preference and change the value to 0 (that's a zero) and click OK". Unfortunately this is not a reliable solution as plenty of my customers use surface pros and touch compatible devices.
Is there any way I can inject code/JS into my website that can make Firefox compatible with clicking the buttons in this extension without having to adjust Firefox settings?
Just to clarify, this issue only occurs when users click these buttons with their mouse, not touching the buttons with their fingers.
Thanks
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Hi, just to let you know there are no Developers here, Support is done by Firefox Volunteers.
You would be best checking out https://www.mozilla.org/en-US/developer/ and the links from that, github.com by google your way into it. https://stackoverflow.com/
Though it is possible someone knows something.
Two HP convertible laptop users recently reported a similar issue, so it's not just tablets that can have issues...
- https://support.mozilla.org/questions/1223207 (unsolved)
- https://support.mozilla.org/questions/1223278 (unsolved)