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Since upgrade to 61.0.2 Firefox stops responding for 20-30 seconds when opening new tab,

  • 3 回覆
  • 3 有這個問題
  • 5 次檢視
  • 最近回覆由 rjfreeman

rjfreeman
rjfreeman
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when opening the second or third tab, the tab opens, but when I then go to any website in the new tab Firefox freezes, and "stops responding" for 20-30 seconds, oddly though when I open a 4th, 5th or 6th tab all seems fine. This only started since the recent upgrade to 61.0.2 I am running windows 10 Home, version 1803, OS build 17134.165 I use Trend Micro Version 12 I have rebooted, and followed the procedure for The Refresh Firefox feature, but it still happens

when opening the second or third tab, the tab opens, but when I then go to any website in the new tab Firefox freezes, and "stops responding" for 20-30 seconds, oddly though when I open a 4th, 5th or 6th tab all seems fine. This only started since the recent upgrade to 61.0.2 I am running windows 10 Home, version 1803, OS build 17134.165 I use Trend Micro Version 12 I have rebooted, and followed the procedure for The Refresh Firefox feature, but it still happens
附加的畫面擷圖

被選擇的解決方法

Hi, your adapterDescription: AMD Radeon(TM) R5 Graphics driverDate: 9-25-2017 has Driver issues. Is a great card and it has updates monthly, please update monthly.

failures: [u'CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0' x2

Do the full install not the update. in future can just update if no issues. Fix your driver issue and see how it runs.

If still have problems please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

Shadow110
Shadow110
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選擇的解決方法

Hi, your adapterDescription: AMD Radeon(TM) R5 Graphics driverDate: 9-25-2017 has Driver issues. Is a great card and it has updates monthly, please update monthly.

failures: [u'CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0' x2

Do the full install not the update. in future can just update if no issues. Fix your driver issue and see how it runs.

If still have problems please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

Shadow110
Shadow110
more options

Please also Search for Device Manager and it will tell you what card version you have but please check the Driver to make sure that Microsoft has not replaced the driver with one of it's own. https://www.howtogeek.com/302595/how-to-stop-windows-10-from-automatically-updating-hardware-drivers/

rjfreeman
rjfreeman 提出問題者
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Thanks, the upgrade of the AMD driver seems to have fixed the problem. oddly Windows 10 claimed it had the most recent drivers, even when I asked it to check, so I guess I will just have to keep an eye on it so Windows doesn't decide to downgrade the driver again....