Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

cannot send or receive messages on existing account because connection refused.

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 Matt

Mark B72
Mark B72
more options

Suddenly I cannot get a connection to my Thunderbird account. Settings all seem correct. I tried to reset my account. To do that, I opened NEW under FILE, and then clicked on EXISTING ACCOUNT. I entered my Gmail address, and in password I entered my Google account password. TB responded with the message FAILED TO FIND A SETTING FOR YOUR ACCOUNT. Could this have something to do with the Mac KEYCHAIN? I was in that feature today fixing another app. before the problem with TB occurred. I had to reinstall another app. Please advise. Thank you.

Suddenly I cannot get a connection to my Thunderbird account. Settings all seem correct. I tried to reset my account. To do that, I opened NEW under FILE, and then clicked on EXISTING ACCOUNT. I entered my Gmail address, and in password I entered my Google account password. TB responded with the message FAILED TO FIND A SETTING FOR YOUR ACCOUNT. Could this have something to do with the Mac KEYCHAIN? I was in that feature today fixing another app. before the problem with TB occurred. I had to reinstall another app. Please advise. Thank you.

由 Mark B72 於 修改

所有回覆 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I know nothing about macs, but given that the account setting are stored on the internet in the Thunderbird.net web domain it is clear Thunderbird is not getting access to the internet to retrieve it's account settings from the database.

So if keychain is something in a firewall you are probably looking in the right place. if it is not look at the firewall (that might be an internet security suite if you are unfortunate enough to have one. They just about cripple Windows)