搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 6 回覆
  • 2 有這個問題
  • 6 次檢視
  • 最近回覆由 Xical

more options

FF crash at start , normal and safe mode, checked bitdefender and windows defender for possible blocks from them but can't see anything. Nightly is also installed and is working normaly Crash ID: bp-8601ecf8-da07-4948-a872-866c90180921

FF crash at start , normal and safe mode, checked bitdefender and windows defender for possible blocks from them but can't see anything. Nightly is also installed and is working normaly Crash ID: bp-8601ecf8-da07-4948-a872-866c90180921

被選擇的解決方法

Renamed folder "mozilla firefox " to "oldmozillafirefox" in c:program files,

installed FF, option for re-install shows, FF reinstall and done, FF working again.

Thank you.

從原來的回覆中察看解決方案 👍 0

所有回覆 (6)

more options

Sorry, there is a hidden bug related to this crash signature and the public information is scant (as far as I can see from the Bugzilla tab of the crash report linked in your question):

Updated • 4 hours ago
status-firefox62: affected → fixed
status-firefox63: affected → fixed
status-firefox64: affected → unaffected
status-firefox-esr60: affected → fixed

Your crash may have a different origin. Can you provide any other crash report IDs that might shed additional light?

more options

jscher2000 said

Sorry, there is a hidden bug related to this crash signature and the public information is scant (as far as I can see from the Bugzilla tab of the crash report linked in your question):
Updated • 4 hours ago
status-firefox62: affected → fixed
status-firefox63: affected → fixed
status-firefox64: affected → unaffected
status-firefox-esr60: affected → fixed

Your crash may have a different origin. Can you provide any other crash report IDs that might shed additional light?

Crash ID: bp-1e1ad60e-37c1-45e9-bfab-9dc7b0180921

Crash ID: bp-b556e058-0846-4fac-a205-a66950180918

Crash ID: bp-4f4446d9-75cf-41c1-955a-18c510180915

Crash ID: bp-e396a7fa-8863-450c-9f66-f3d930180915

Those are all the reports I have in a span of 6 days, I was sure I had more but only these are in the submitted folder.

more options

this crash is caused by downgrading with a profile that has been touched by nightly. there should be a firefox 62.0.2 update addressing that crash very soon (within a couple of hours).

more options

I misread your original question before; all of those reports are for Firefox 62 and not Nightly. There is an update for Firefox 62 due out shortly that hopefully will help.

more options

Thank you for your answers jscher2000 & philipp, will check after returning from job.

more options

選擇的解決方法

Renamed folder "mozilla firefox " to "oldmozillafirefox" in c:program files,

installed FF, option for re-install shows, FF reinstall and done, FF working again.

Thank you.