搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 6 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 richkane

more options

My Firefox on my new Mac keeps crashing every time I try to attach a PDF file to an email or upload a photo to Facebook. Every time, whenever I try to use the uploader. Not a Mac problem.

I can't submit a crash report because there are no crash reports to produce. I don't want to have to go back to Chrome but I guess I might have to.

My Firefox on my new Mac keeps crashing every time I try to attach a PDF file to an email or upload a photo to Facebook. Every time, whenever I try to use the uploader. Not a Mac problem. I can't submit a crash report because there are no crash reports to produce. I don't want to have to go back to Chrome but I guess I might have to.

被選擇的解決方法

hi, that's a known problem with the macos mojave update unfortunately. mozilla's developers are working on a fix for firefox and that should be ready in the next couple of days.

從原來的回覆中察看解決方案 👍 1

所有回覆 (6)

more options

選擇的解決方法

hi, that's a known problem with the macos mojave update unfortunately. mozilla's developers are working on a fix for firefox and that should be ready in the next couple of days.

more options

Thanks so much. So, by the end of the week it should be fixed?

more options

yes, a firefox 62.0.3 update with a fix is in the making

more options

the update is now generally available. could you retest in firefox 62.0.3 to see if the problem was addressed in your case as well?

more options

For more information about updating Firefox, see this article: Update Firefox to the latest release

more options

Thanks, it seems to be fixed now after the update today.