Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Problem with instructions on web site

  • 2 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 Wayne Mery

more options

On the web site https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data, in the section "Backing up a profile", the instructions say: - Shut down Thunderbird. - Locate your profile folder, as explained above. - Go to one level above your profile's folder, i.e. to %APPDATA%\Thunderbird\Profiles\ - Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

If I "go to one level above" I cannot "right-click on your profile folder". Confusing.

In order to make a backup copy of my Profile, should I copy the "Profile" folder or copy the "wf4j06jp.default" folder?

On the web site https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data, in the section "Backing up a profile", the instructions say: - Shut down Thunderbird. - Locate your profile folder, as explained above. - Go to one level above your profile's folder, i.e. to %APPDATA%\Thunderbird\Profiles\ - Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy. If I "go to one level above" I cannot "right-click on your profile folder". Confusing. In order to make a backup copy of my Profile, should I copy the "Profile" folder or copy the "wf4j06jp.default" folder?

由 Wayne Mery 於 修改

所有回覆 (2)

more options

Copy of "wf4j06jp.default" is OK (if there's only one folder in Profiles).

more options

@Milusc, thanks for pointing out the error. I will make the change