搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't get the old profile to load

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 christ1

more options

We copied the old profile off of the old computer and put it in the profile folder on the new machine. We deleted the default profile folder and pointed the profile to the newly copied folder and then restarted Thunderbird and it does not pull up any of the old email addresses. There should be over (100). Email accounts that it pulls from. None of them come up.

We copied the old profile off of the old computer and put it in the profile folder on the new machine. We deleted the default profile folder and pointed the profile to the newly copied folder and then restarted Thunderbird and it does not pull up any of the old email addresses. There should be over (100). Email accounts that it pulls from. None of them come up.

所有回覆 (1)

more options
We copied the old profile off of the old computer and put it in the profile folder on the new machine.

Please include the full path for both, what you copied, and to where.

We deleted the default profile folder and pointed the profile to the newly copied folder

How exactly did you do that, and what is the name of the profile folder?

then restarted Thunderbird and it does not pull up any of the old email addresses.

What profile is used by Thunderbird when it's running? https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Please provide the name of the profile folder as well as the path to it.