搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I deactivated my firefox account years ago. I want to reactivate it (or create a new one with the same email).

  • 2 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 samuel9

more options

Everytime I try to create an account it says that there is already an account associated with that email. The primary email on the deactivated account no longer exists, so I cannot login to that account.

Everytime I try to create an account it says that there is already an account associated with that email. The primary email on the deactivated account no longer exists, so I cannot login to that account.

所有回覆 (2)

more options

Where there instructions provided for more help when that message came up?

由 WestEnd 於 修改

more options

No. It does not. Here is a screenshot of what it shows.

This account was deactivated.