搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox Crashes when watching a YouTube video, but not in Private mode..

  • 1 回覆
  • 1 有這個問題
  • 17 次檢視
  • 最近回覆由 FredMcD

more options

Before today, everything worked fine. Now, however, whenever I try to watch a YouTube video, Firefox crashes. The window comes up that says Firefox crashed, but clicking "Close the program" does nothing and I have to manually close Firefox from the Task Manager. What's even weirder is that YouTube keeps loading after the dialogue box comes up, and on one occasion a video even started playing while the "Firefox has encountered an error and needs to close" dialogue box was open. Strangely, I can watch videos just fine in Private mode. However, if I'm in private mode I don't get access to my recommended videos and the like, so I'd like to keep watching videos in normal mode. Please help!

Before today, everything worked fine. Now, however, whenever I try to watch a YouTube video, Firefox crashes. The window comes up that says Firefox crashed, but clicking "Close the program" does nothing and I have to manually close Firefox from the Task Manager. What's even weirder is that YouTube keeps loading after the dialogue box comes up, and on one occasion a video even started playing while the "Firefox has encountered an error and needs to close" dialogue box was open. Strangely, I can watch videos just fine in Private mode. However, if I'm in private mode I don't get access to my recommended videos and the like, so I'd like to keep watching videos in normal mode. Please help!

所有回覆 (1)

more options

Those sound like system error messages.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 65.0.1 February 12, 2019 Many issues were fixed.