搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I can't receive or send email

  • 1 回覆
  • 1 有這個問題
  • 10 次檢視
  • 最近回覆由 user01229325

more options

When I open my email It asks for my password. I don't remember my password. I followed all the steps to change my password but there isn't a password to reset. Need your help

When I open my email It asks for my password. I don't remember my password. I followed all the steps to change my password but there isn't a password to reset. Need your help

所有回覆 (1)

more options

You reset your email account password with your email provider so visit them. You cannot reset or change a password for an email account using Thunderbird. You can only change what you told Thunderbird to remember and it sounds like you have not done that if the saved password screen in Thunderbird is blank.