Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

My passwords won't work, no "Key" symbol next to web address, why?

  • 2 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

joannemca
joannemca
more options

I have checked the saved passwords and they are all there. However, when I click on a web site to visit that requires a user name and password, they will not auto fill. I'm not sure how to fix it. Also, there is no "key" symbol next to where the web address goes. I have a green lock and and i in a circle, that's it. When I typed the address for this site the prompt came up to save the user name and password. This is the first time I have visited here. So the save function is working, the memory function is not. Please help. Thanks - Joanne

I have checked the saved passwords and they are all there. However, when I click on a web site to visit that requires a user name and password, they will not auto fill. I'm not sure how to fix it. Also, there is no "key" symbol next to where the web address goes. I have a green lock and and i in a circle, that's it. When I typed the address for this site the prompt came up to save the user name and password. This is the first time I have visited here. So the save function is working, the memory function is not. Please help. Thanks - Joanne

所有回覆 (2)

FredMcD
FredMcD
more options

Are you using any password add-ons/programs?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Key icon in the location bar will only appear if you have filled and submitted the form on the web page and this name/password combination isn't saved or the name is saved and the password is different (i.e. an update might be necessary).

Can you right-click name and password field on the web page and use "Fill Login" and "Fill Password" to fill the saved login credentials?