搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

After a migration of emails from another computer, I am unable to compact folders to allow more space for new messages

  • 2 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 Wayne Mery

more options

Imported messages from thunderbird operating on another computer. The inbox was full so I moved a lot of messages to another folder then tried to compact the folders. Nothing happened. There was no message, as there usually is, saying that the folders were compacting. My inbox is still showing as full and I cannot download new messages.

Imported messages from thunderbird operating on another computer. The inbox was full so I moved a lot of messages to another folder then tried to compact the folders. Nothing happened. There was no message, as there usually is, saying that the folders were compacting. My inbox is still showing as full and I cannot download new messages.

所有回覆 (2)

more options

Is it possible an antivirus program is scanning the folder and preventing compacting to complete? If the Inbox is 'frozen', you could rebuild it according to these instructions:

http://kb.mozillazine.org/Compacting_folders#Real_fix

You copy the current messages to another folder (which you seem to have done), then delete the Inbox mbox and msf files (while TB is closed), then restart TB to automatically create a new Inbox. If it's an IMAP account, the Inbox messages will download from the IMAP server.