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I'm unable to add any top sites

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All my top sites have gone. I've tried using about:config to disable and enable them again but it didn't work. I can't add any top sites again. When I try to enter the Name and URL and click ADD nothing happens.

All my top sites have gone. I've tried using about:config to disable and enable them again but it didn't work. I can't add any top sites again. When I try to enter the Name and URL and click ADD nothing happens.

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Hi mrsyardbroom,

If the "Top Sites" selection in your Home options menu is checked, please check to make sure your new tab page is enabled:

"Make sure that the new tab page is still enabled.

You can check this pref on the about:config page.

   browser.newtabpage.enabled = true 

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue."

Source: https://support.mozilla.org/en-US/questions/1218903


Also, check your privacy and security settings to make sure you have Firefox remembering your history instead of never remembering your history.

Josh

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Thank you for your answer. I solved the problem by leaving the laptop running for a while. Eventually the top sites restored themselves properly. I had already tried the about:config, browser.newtabpage.enabled = true but it didn't work. The laptop wasn't playing videos either. The battery isn't very good and I discovered that there was a problem with the laptop charger. Once this was replaced it started running normally again. I hopes this helps anyone else with similar problems. Sometimes it's just down to hardware.