Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My firefox

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Maria Allen

more options

Recently I had to reset my system and now I am trying to reset my Firefox my account on my laptop, but now I receive an error message saying that my password is incorrect. However, I have no problems accessing my account through my phone. I have looked all over for my key so that I can retrieve my Firefox information so that I do not loose it. Is there a way for my connect my iOS phone to my laptop and regain my Firefox that way?

Recently I had to reset my system and now I am trying to reset my Firefox my account on my laptop, but now I receive an error message saying that my password is incorrect. However, I have no problems accessing my account through my phone. I have looked all over for my key so that I can retrieve my Firefox information so that I do not loose it. Is there a way for my connect my iOS phone to my laptop and regain my Firefox that way?

所有回覆 (3)

more options

The only way to retrieve your information on the computer is by changing the password from your phone first and then log in on your computer with the new password without losing any data.

more options

Do I do this through my Firefox app or do I pull up the Firefox website directly on my phone to change my password? You also stated that once I make this change to the password I will be able to retrieve all my information that I had originally on my computer with the new password? Correct?

more options

Recently I had to reset my system and now I am trying to reset my Firefox my account on my laptop, but now I receive an error message saying that my password is incorrect. However, I have no problems accessing my account through my phone. I have looked all over for my key so that I can retrieve my Firefox information so that I do not loose it. Is there a way for my connect my iOS phone to my laptop and regain my Firefox that way? I really appreciate some help with this please. I have tried to reset my password through the and website on my phone and it keeps asking me for a recovery key, which I don't remember where I saved it. ↑ Show less