搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox uninstalled without explication on a new Android

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 gurrelieder

more options

I bought a new phone (samsung galaxy s9+) like 3 days ago 23/10/2019 and I didn't installed any app except for FIrefox which I install the first day of the purchase but today when the phone did a software upgrade the FIrefox app wasn't installed in my phone, I looked for it in "setting-->apps" and nothing, the app wasn't there. I haven't downloaded anything on my phone, even I deleted whatsApp because I had it installed in my older phone, I lost my bookmarks which for me it's the important thing. How can this be possible? Will the upgrade be the guilty of this failure? or what's happening here? Is there a way to recover my bookmarks?

I bought a new phone (samsung galaxy s9+) like 3 days ago 23/10/2019 and I didn't installed any app except for FIrefox which I install the first day of the purchase but today when the phone did a software upgrade the FIrefox app wasn't installed in my phone, I looked for it in "setting-->apps" and nothing, the app wasn't there. I haven't downloaded anything on my phone, even I deleted whatsApp because I had it installed in my older phone, I lost my bookmarks which for me it's the important thing. How can this be possible? Will the upgrade be the guilty of this failure? or what's happening here? Is there a way to recover my bookmarks?

所有回覆 (1)

more options

If you sync your bookmarks with firefox they won't be lost if you uninstall/lose your phone etc.