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Firefox crashes

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 TyDraniu

heluani
heluani
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Firefox keeps crashing at startup. I've the Crash ID: bp-f945571e-799b-446f-9e4f-cc00a0200121

Firefox keeps crashing at startup. I've the Crash ID: bp-f945571e-799b-446f-9e4f-cc00a0200121

被選擇的解決方法

But you do have the tmmon64.dll? Your report mentions some Trend Micro files: https://crash-stats.mozilla.com/report/index/f945571e-799b-446f-9e4f-cc00a0200121#tab-modules

Try to find these dlls on your disc.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

TyDraniu
TyDraniu
  • Top 25 Contributor
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Looks like there's a conflict with Trend Micro Security software.

heluani
heluani 提出問題者
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Thanks TyDraniu for your answer, but it dosen't apply 'cause I've FortiClient not TrendMicro....

Do you have any other clue?

Thanks!

TyDraniu
TyDraniu
  • Top 25 Contributor
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選擇的解決方法

But you do have the tmmon64.dll? Your report mentions some Trend Micro files: https://crash-stats.mozilla.com/report/index/f945571e-799b-446f-9e4f-cc00a0200121#tab-modules

Try to find these dlls on your disc.