Invalid authorization code when attempting to reset password
I am trying to log into my mozilla firefox account for a different email, but when I try logging in, it says I need a verification code and emails me it. When I enter in the code (no more than 30 seconds after requesting the code), I get a message saying "invalid authorization code". I've tried over 10 times by this point, but it still won't accept any verification codes it sent to me.
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Rasmus Kallas said
It's probably because the signed in account takes the other account's request. Try doing it in a private window.
I should have specified, but the account I'm currently using was created after having sign-in issues, so the problem was occurring even when only 1 account existed.
Also, I tried using a new code while in private mode, but I got the same results.
Try to login to the Firefox Account via this website.
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
cor-el said
Try to login to the Firefox Account via this website.
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data""Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
That appears to have worked, thank you
You're welcome