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Why will yahoo.com not open in firefox?

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  • 1 有這個問題
  • 21 次檢視
  • 最近回覆由 pianotech1

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I have always used yahoo.com as my homepage. I noticed a couple of days ago that when I opened firefox, instead of going to yahoo.com, firefox would open a new tab which was blank. The problem seemed to have resolved itself yesterday, but today, I can't get yahoo to open no matter what. I can open search yahoo.com just fine. Also internet explorer and google chrome will open yahoo.com. Please help. Thanks, Michael

I have always used yahoo.com as my homepage. I noticed a couple of days ago that when I opened firefox, instead of going to yahoo.com, firefox would open a new tab which was blank. The problem seemed to have resolved itself yesterday, but today, I can't get yahoo to open no matter what. I can open search yahoo.com just fine. Also internet explorer and google chrome will open yahoo.com. Please help. Thanks, Michael

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Hi Michael, are you saying that if you follow a link or bookmark to https://www.yahoo.com/ or type or paste that address in the address bar, you get a blank page? There's no error, it doesn't show some other address trying to load in the address bar, just blank?

It's weird that it's intermittent. If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally. Some of them might duplicate things you've tried, so you could skip those:

Double-check content blockers: Firefox's Content Blocking/Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).

(A) Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: Enhanced Tracking Protection in Firefox for desktop (before Firefox 70: Content Blocking).

(B) Extensions such as Adblock Plus, Blur, Disconnect, DuckDuckGo Privacy Essentials, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that.

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

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Thank you for your suggestions. I will let you know how it goes. Thanks again, Michael