Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Reinstalled fresh windows on my laptop, Firefox is not syncing my data (bookmarks, passwords) from last windows

  • 5 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 schnrl

more options

My windows 10 was performing very poorly so i had to reinstall it. After fresh installation of windows 10 in my laptop, when i asked firefox browser to sync the data, it did nothing.

All my bookmarks and passwords are gone. I reinstalled the browser and nothing happened.

Last year, i installed firefox in a my same laptop (windows 10 reinstalled), Firefox synced all of the data, including my add-ons.

I had a plenty of bookmarks which are gone now, really need some help.

I am so worried. Somebody please help.

My windows 10 was performing very poorly so i had to reinstall it. After fresh installation of windows 10 in my laptop, when i asked firefox browser to sync the data, it did nothing. All my bookmarks and passwords are gone. I reinstalled the browser and nothing happened. Last year, i installed firefox in a my same laptop (windows 10 reinstalled), Firefox synced all of the data, including my add-ons. I had a plenty of bookmarks which are gone now, really need some help. I am so worried. Somebody please help.

被選擇的解決方法

I'm sorry but I think so.

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

more options

Do you have any other device synced to your firefox account? go to account settings > sign in to your firefox account > press "sync now"

more options

settings > sign in to your firefox account > press "sync now" Sync icon starts rotating for a little while then stops, nothing gets restored. Tried many times now. Even tried re-installing firefox (I also deleted the Mozilla folder from "roaming" and "local" folders): C:\Users\XYZ\AppData\local C:\Users\XYZ\AppData\roaming No solution worked.

I only had my laptop's firefox browser synced prior to the windows re-installation. Did not even take any backup of bookmarks (as i was 100% sure that firefox would restore my data including my add-ons, like it did in the past, back in early 2019)

In early 2019, i went through a similar scenario (re-installation of windows) and firefox restored my each bit of data. Even at that time firefox was running ONLY on my laptop.

But this time it restored NOTHING, which was very surprising for me. I am so sad, lost all my bookmarks. I can recover my passwords by pressing: "forget password" button on most websites, but i had some bookmarks which did not want to lose.

Is there a way that i may get my bookmarks back? just the bookmarks..

more options

So you have multiple devices signed in to Firefox? If yes, make sure that all Firefox browsers are of the same version and try again.

more options

No dear,

I had firefox ONLY in my laptop before the fresh installation of windows. I always had firefox in one device ONLY (that is my laptop). I guess i have lost my bookmarks forever and i am having a feeling i cannot restore them by any means.. right?

more options

選擇的解決方法

I'm sorry but I think so.