搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Edit SMTP Server... / Security and Authentication / User name Issue

  • 4 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Barryng

more options

I have three bellsouth.net email accounts. The Outgoing Server (SMTP Edit SMTP Server... / Security and Authentication / User Name: dialog contains the same email address in all three accounts. If I change any one dialog to match the account it is associated with, all three accounts automatically change to match it. Only the account with the matching email address is capable of sending email. Why does the user name no longer match the associated account? I perceive this is a relatively new problem. Is there a fix?

I have three bellsouth.net email accounts. The Outgoing Server (SMTP Edit SMTP Server... / Security and Authentication / User Name: dialog contains the same email address in all three accounts. If I change any one dialog to match the account it is associated with, all three accounts automatically change to match it. Only the account with the matching email address is capable of sending email. Why does the user name no longer match the associated account? I perceive this is a relatively new problem. Is there a fix?

被選擇的解決方法

To ensure each account really is using a different smtp can you do this and confirm each account is using a different smtp server. Please humour me and do the following as I cannot see what you can see, so need to be very clear what is and what is not set up.

In 'Account Settings', in left directory pane at bottom click on 'Outgoing Server (SMTP)' to see list of outgoing servers.

you should have three of them.

  • select the first and click on 'Edit'
  • Description: please enter the full email address here for 1st mail account.
  • Set 'Username' as full email address for 1st mail account
  • Click on OK.
  • select the second and click on 'Edit'
  • Description: please enter the full email address here for 2nd mail account.
  • Set 'Username' as full email address for 2nd mail account
  • Click on OK.

repeat for the third.

Now in left pane, select the first mail account name. Bottom right under 'Outgoing Server (SMTP):' Is the selected outgoing server showing the same email address as the account? If no click on drop down and select the one that has same email address. Because you changed the 'Description' field as requested, you should be able to ensure the correct one has been selected in the actual settings for the account. This is the first thing I need to be assured is set up correctly.

Please repeat for each of the mail account name in left directory pane.

Click on OK

REstart Thunderbird to ensure those settings are selected.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

There was an issue that sounds similar to what you describe, but it was more of a display issue than an actual change in settings.

Are you using the latest Thunderbird version : 68.8.1

more options

Thanks for your reply. I am using the latest version 68.8.1. Also, this is more than a display problem as it does effect the ability to send email.

more options

選擇的解決方法

To ensure each account really is using a different smtp can you do this and confirm each account is using a different smtp server. Please humour me and do the following as I cannot see what you can see, so need to be very clear what is and what is not set up.

In 'Account Settings', in left directory pane at bottom click on 'Outgoing Server (SMTP)' to see list of outgoing servers.

you should have three of them.

  • select the first and click on 'Edit'
  • Description: please enter the full email address here for 1st mail account.
  • Set 'Username' as full email address for 1st mail account
  • Click on OK.
  • select the second and click on 'Edit'
  • Description: please enter the full email address here for 2nd mail account.
  • Set 'Username' as full email address for 2nd mail account
  • Click on OK.

repeat for the third.

Now in left pane, select the first mail account name. Bottom right under 'Outgoing Server (SMTP):' Is the selected outgoing server showing the same email address as the account? If no click on drop down and select the one that has same email address. Because you changed the 'Description' field as requested, you should be able to ensure the correct one has been selected in the actual settings for the account. This is the first thing I need to be assured is set up correctly.

Please repeat for each of the mail account name in left directory pane.

Click on OK

REstart Thunderbird to ensure those settings are selected.

由 Toad-Hall 於 修改

more options

Toad-Hall, Thank you. Your suggestion not only solved the problem but taught me something about Thunderbird I did not know. I appreciate your effort to respond. Barryng