搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My Firefox profile cannot be loaded, how do I correct?

  • 2 回覆
  • 1 有這個問題
  • 15 次檢視
  • 最近回覆由 cor-el

more options

When I try to open Firefox I get this error message: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

When I try to open Firefox I get this error message: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

所有回覆 (2)

more options

Hi guthertzgroup, I'm sorry to hear about this problem.

Usually this indicates that Firefox checked a configuration file for your profile folder name and path, and the folder is not there. So one possible avenue of explorer is to try to recover it from a backup. But until then, it might be useful to have a new profile to browser in. Please see the following article for more information:

How to run Firefox when your profile is missing or inaccessible

In the right column is an OS selector. If that doesn't switch to MacOS automatically, please change it manually because the steps are different on Mac than Windows.

Can you get a new profile up and running?

more options

選擇的解決方法