gibberish font when replying or forwarding
Whenever a message is replied to or forwarded, the recipient gets gibberish characters in the prior messages on that thread. Like this: ��������������� J. These characters appear randomly and makes reading the thread nearly impossible. Thanks for any help! Graham
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What server are you sending via eg: yahoo, comcast, att
Sadly some US ISP's like AT&T and Bellsouth have started *corrupting* their customers' e-mail.
If the customer sends in windows-1252 and includes for example special punctuation characters or a non-break space xA0, the ISP doesn't correctly interpret the the message as windows-1252 but as UTF-8. In UTF-8, xA0 is not valid and gets replaced by the so-called replacement character, � (0xEF 0xBF 0xBD).
Since the e-mail is still windows-1252 encoded, the recipient's client displays �.
Try this first: Set preference mail.strictly_mime to true.
- Menu app icon > Options > Options >Advanced > 'General' tab
- click on 'Config Editor' button - it will say be careful :)
- in top search type : mime
- look for this line: mail.strictly_mime
- If set to false, double click on line to toggle value to true.
- close window - top x
If still a problem then try: If still using version 68
- Menu app icon > Options > Options > Display > 'Formatting' tab
- click on 'Advanced' to see encoding
- Set 'Unicode' on both Outgoing and Incoming
- Select Check box "When possible, use the default text encoding in replies"