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Can't pair devices

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Belk1n

Belk1n
Belk1n
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Recently I tried to sent tab to my smartphone, but couldn`t do it. I'm logged in on both devices, desktop and android, but they don't paired. I can't find such option (when I`m trying to log out and log in again, I just need to put my email and password, there is no pair option). Also sync doesn't work on Android (I tried to tap, but nothing happened) and sync options are inactive.

Recently I tried to sent tab to my smartphone, but couldn`t do it. I'm logged in on both devices, desktop and android, but they don't paired. I can't find such option (when I`m trying to log out and log in again, I just need to put my email and password, there is no pair option). Also sync doesn't work on Android (I tried to tap, but nothing happened) and sync options are inactive.
附加的畫面擷圖

被選擇的解決方法

Okay, I've managed to sync both devices. Seems like the problem was in my location (Crimea), so I turned on VPN and sync was done successfully. Does Firefox / Mozilla apply sanctions for Crimea?

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

Paul
Paul
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  • Moderator
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Hi

Are you signed into the same account (same email and password) on both devices?

Belk1n
Belk1n 提出問題者
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Seburo said
Hi Are you signed into the same account (same email and password) on both devices?

Hi. Yes, you can see it on screenshots above. And 'the system' see both devices.

Belk1n
Belk1n 提出問題者
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選擇的解決方法

Okay, I've managed to sync both devices. Seems like the problem was in my location (Crimea), so I turned on VPN and sync was done successfully. Does Firefox / Mozilla apply sanctions for Crimea?